Public Forms

ChristianDinga · ‎10-05-2023

Does anyone know if there is a way with a free developer instance to make a public form? When I mean public form I mean like google form level of accessibility where I can send someone a link and they can fill out the form. For example, can I make my record producer be accessible by someone I email it too? Any help would be greatly appreciated!

Peter Bodelier · ‎10-05-2023

Hi @ChristianDinga,

In theory, yes you could if you set the record producer public, as well as the widgets and pages on the portal.

How to make a record producer and catalog item public on a CMS page - Support and Troubleshooting (s...

However, keep in mind the PDI's are not intended to be used by multiple people, or to use for anything other, than trying / testing / practicing. Also since the instance hibernates quite often / fast it wouldn't really be useable.

PDIs are intended for you to use to learn, explore, and experiment with the Now Platform. PDIs are NOT intended to be used for business or production purposes. Using a PDI for business or production is a violation of the ServiceNow Developer Program Agreement.

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ChristianDinga · ‎10-10-2023

Thank you for your reply,

I have now changed to a public service portal, I need it to be publicly functional so I can prove its functionality temporarily before fully commiting.

Currently, the service portal is accessible, but key aspects of some pages are missing.

For example, when choosing the record producer it shows the image, but you are unable to view or fill out any fields.

I looked into unchecking "request authorization" in the scripted rest APIS, but a large number of them were read-only, and I was only able to change a few.

Is there any known solution or guidance to this problem? The CMS article is not able to help in this situation as I am focused in either app engine studio, or the service portal.

Thanks for any help!

Peter Bodelier · ‎10-10-2023

Hi @ChristianDinga,

You will also have to go through all used pages and widgets being used.
You will either need to define public role to all of them, or assign a valid User Criteria to them, depending on which method of validation is used in your instance.

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ChristianDinga · ‎10-11-2023

Thanks for getting back to me,

All widgets on the page are now public, but when I get to the catalog everything is blank, On the tokyo version, how do you make categories publicly accesible?

Thank you