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03-01-2020 04:14 PM
I am trying to populate "Duplicate of" field (of cmdb_ci) on Application Service form ( Table:cmdb_ci_service_discovered).
However after saving the record the field disappears. I have checked every Business rule on it but does anyone has any idea?
Solved! Go to Solution.
03-02-2020 05:22 AM
kindly have a look on below doc.
https://docs.servicenow.com/bundle/newyork-release-notes/page/release-notes/now-platform-capabilitie...
View solution in original post
03-02-2020 02:36 PM
Thanks Harsh.
I think duplicate of field is used for tracking Duplicate CI's, so custom field creation is the best way to move forward.
