Hi all,
We are currently working on capturing Business Applications/Services/Portfolio data within ServiceNow. Following the examples and information provided in the CSDM 4.0 framework video (Platform Office Hour 41 CSDM 4.0 Overview What's New Best Practices - YouTube) we are hoping to adopt this latest iteration as we near the stage of bringing this data into ServiceNow.
My questions are around the build domain and specifically SDLC components. Are there any resources or examples out there of how the SDLC Component will be represented within ServiceNow? E.g. Is it's own record similar to business application or is it a class option of other CI's? If it's a record what are the OOB fields for this record? What are the standard CI relationship types used for SDLC components and other CSDM categories in their respective domain?
Knowing what metadata and information the SDLC Component needs OOB would be a a great help as we are in the initial data capture/validation phase. And we also definitely want to make use of the 4.0 as it already helps reduce some of the complexity of mapping these out!
Any information on this topic would be appreciated.
Thank you,
Michael.
