Business Applications for different business unit
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‎01-05-2022 12:59 PM
Business Applications have a number of OOTB attributes. What is the recommendation for the same business application used by different departments? Do you append the "Name" (or use a field such as "Business Unit" or "Department" and then have multiple Business Applications
Salesforce - Finance
Salesforce - HR
Or do these represent Application Services (iterations for the Salesforce Business Application).
There is probably guidance somewhere but I am drawing a blank.
Thank you
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‎01-05-2022 01:31 PM
You can use the department field pointing to a cmn_department.
Ex:
Salesforce HR
Salesforce International
Vinod Kumar Kachineni
Community Rising Star 2022
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‎01-05-2022 01:46 PM
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‎01-05-2022 01:39 PM
Wouldn't the standard approach be to have a single 'Salesforce' Business Application and then multiple department specific 'Salesforce' Application Services that map to it?
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‎01-05-2022 02:19 PM
Following CSDM, consumption of the "services" of a Business Application are represented in the Sell/Consume Domain. So the Usage would be via consumers of the Business Services/Offerings that are "provided" by the Application Service(s). You would only create separate Application Services if there are truly separate "deployments" or "instances". Do HR and Finance actually have their own separate subscription to Salesforce? If not, then there is only one Application Service.