Hi,
I am working to link CSDM with CSM and one of the clear linkages is view the Product Model that you assign to a Service Offering.
However I am confused in that:
1. The CMDB Use case states "Sold Product table ..... Represents the product purchased by an Account or Consumer, and references the Product Model table [cmdb_model] or Service Model table [cmdb_service_product_model]
2. The CSM Use case show the link from Business Service Offerings to Sold Products :
2. However, when you go to create a Service Model the only valid Category is Application Service
Surely this should be changed to be "Business Service Offering" and the Model Category pointing to the cmdb_ci_business_service table rather than cmdb_ci_service_discovered?
Or have I missed something here?
Thanks. I have that plugin already and I have probably not explain the issue sufficiently.
- When you create a Sold Product you reference the Product being Sold:
- When you create a Service Offering you reference a Model ID
- When defining the Product Model used here as per CSDM v4.0 "a Service Offering CI
may reference a Service Model" you expect to use the Service Model. - However when creating a Service Model you are forced to choose the Model category Application Service:
- This Model category definition points to the CI Class "cmdb_ci_service_discovered:
So the crux of my confusion is why are Service Models - which should be selected by a Service Offering / Sold Product defined as Application Services as a Category? Should there instead not be a Service Offering model category?
