Hello all,
This question is about Tag Based Service-Mapping.
Question)
I see when I open my service-now Instance, I navigated to Tag based Service family record.
Service Family name: Azure dev-ops
Tag category: Tag Values: Service naming order:
app Jira 1
aws dev,test,prod 2
So, after this when I click on "view service candidates", it has opened a window and showing few records for multi selection. and I see an info message like,
"The system completed creating the list of service candidates".
Here, my question is, how the system has shown the list of service candidates? I mean on what based?
Note:
While creating the tag category "aws", I have seen the Tag key given as 'env'
and while creating the tag category "app", I have seen the Tag key as 'application'.
Can someone please explain me how the system is showing up the list of service candidates and with metadata?
Regards,
Lucky
