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Sharing real World CSDM Data?

Tone1
Tera Expert

Someone eager to share real world data of their CSDM Tech Services/Offerings?

 

Over time i saw a lot of different approaches how to model the Technical part of the CSDM and more i know the more i get confused. Is someone willing to share some excel exports of the Service Delivery part?

3 REPLIES 3

GlideFather
Tera Patron

Hi @Tone1,

 

do you mean CMDB data?

 

CSDM is just a framework, a set of recommendations and best practices on how to manage the condiguration data. But CSDM as such doesn't have any data at all. 

 

Check this:

Let me know what do oyu think about these resources and eventually please define what data would oyu like to talk about..

 

Have a wonderful day, 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Stig Brandt
Tera Guru

On now create you find  CSDM examples ppt for all different technologies.

 

good luck with the journey.

 

 

Mathew Hillyard
Mega Sage

@Tone1 

Are you looking for examples of Service offerings or the technical CSDM map of a service modelled from the Service offering downwards?

 

If the first then I always recommend people look at it from a portfolio perspective. Get a copy of the TBM and visualise the elements as service portfolio taxonomy layers with the services that contain offerings at the lowest level. It then becomes quite simple to work out what sort of offerings a given service might contain.

 

If however it's the second option, then @Stig Brandt's recommendation of the CSDM examples PPT on NowCreate is ideal.

 

I hope this helps!

Mat