Store MFA in CMDB

KOUSTAV DUTTA
Tera Expert

Hi All, Hope you are doing good!!

 

I need a help on storing MFA in CMDB and those can be used in ITSM as CI. Does anyone have implemented this? I need some clarity on adhering to CSDM

  1. Is there any preferable OOTB class available to store MFAs?(my best guess is managed technical service)
  2. If any custom class needs to be created where ideally that should be placed?

Thanks in advance for any help!!

1 REPLY 1

Morgan Berry
Tera Contributor

For our hard tokens, we created a custom class off of the Configuration items root.  Basically, the class form only shows the Serial Number, Model, Location and Owner/Managed By Group, and Assigned to.  This was more about our asset management process, so we only needed to address hard tokens.  And we locked it down so only the Managed By Group can edit or assign the CI.  The Owned By is a select group of approvers and used in our workflows.  But we are only at crawl stage so no Services assigned beyond that.  We didn't want to get ahead of ourselves.

 

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