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05-07-2025 02:36 AM
Hello all,
I have a question about field map .
when the source field is a reference which best choice action [ ignore ] or [ skip ] and which one of them throw error
thanks in advance
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05-07-2025 02:43 AM - edited 05-07-2025 02:46 AM
It actually depends on your case, here is the explanation what is mean by ignore and reject options:
- ignore: Ignore the new value from the source table ( still new record will be processed ).
- reject: Skip the entire row (record) containing the new value and continue to the next row.
So, if you are not supposed to insert entry into target table with invalid/empty reference field value then use reject option. If you think, records can be processed with invalid reference values as well then you can use 'ignore' as it will create new entry in target table but it will not populate reference field value.
Regards,
Abhijit
ServiceNow MVP
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05-07-2025 02:43 AM - edited 05-07-2025 02:46 AM
It actually depends on your case, here is the explanation what is mean by ignore and reject options:
- ignore: Ignore the new value from the source table ( still new record will be processed ).
- reject: Skip the entire row (record) containing the new value and continue to the next row.
So, if you are not supposed to insert entry into target table with invalid/empty reference field value then use reject option. If you think, records can be processed with invalid reference values as well then you can use 'ignore' as it will create new entry in target table but it will not populate reference field value.
Regards,
Abhijit
ServiceNow MVP
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05-07-2025 02:48 AM
It's well explained in docs
sharing few links which you can go through as well
Set choice action for reference field imports
Choice action field for Field Map record in Transform Maps
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader