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what are best ways of migrating Data from servicenow to Manage Engine

Satya43
Tera Contributor

what are best ways of migrating Data from servicenow to Manage Engine

9 REPLIES 9

Hi @Satya43 

 

Follow this thread maybe it will find some interested info:-

https://snprotips.com/blog/2016/2/25/understanding-and-using-glideattachment#1=  

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Satya43 ,

 

Which data ?

What did you start with ? how far did you go...

What are you struck with ?

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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Hi Sohail,we have not started yet. finding out the best methodology to export tickets (INC, SRC, Problem , Change and KB)  with attachments from Service Now to manage engine,

You can see the below approches:


XML Export (if manage engine supports)

Excel Export. (not very feasilbe in terms of attachements)

REST Api export. (recommended).


Let me know if you need further help on this.. i hope this helps..


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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chetanb
Tera Guru

Hello Satya,

 

You can use 1) ServiceNow REST APIs to extract and automate the export process.

2) Integration Hub

3) Third party OOTB connectors

 

Note:- Identify exact data which you want to export from servicenow to manage engine, check data format compatibility and export only essential to optimize transfer efficiency and storage.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Regards,

CB