Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Why are department records expected to only reference 'customer' companies?

PaulKilkelly
Tera Contributor

I'm building out a typical internal company structure (company>business units>departments). Does anyone know why, out of the box, the cmn_department.company is set to only reference core_company records where customer=true?  Makes no sense to me but perhaps I'm missing something 🙂

2 REPLIES 2

luffy3478
Tera Guru

Thanks Luffy. At least I’m not alone in my confusion here!