ACL: I want to show assignment group, assigned to reference field in case tabl for snc_external role

[Karthik152]

I have created read ACL for the Assignment group. Assigned to field in case table as well as task table, when I try to impersonate the snc_external user, they can't see both fields,

Attached screenshots for reference

[Shraddha Kadam]

Hello @Karthik152 ,

Please check for query_range or any existing field level (assignment group/assigned to) ACLs on the case table and confirm whether a UI Policy or client script is hiding the 'assignment group' and 'assigned to' fields?"

[Karthik152]

Multiple ACLs have been created for different roles. UI Policies and Client Scripts have been reviewed, and no restrictions were found for these fields.

[Shraddha Kadam]

@Karthik152 ,

I can't see the image can you please attach it again. ?

Also, please check if one of them are restricting it or not ?