Business rule triggering multiple times

AnkushH
Tera Contributor

before business rule 
insert and updated checked 
some conditions
when i am creating a incident there should be just one log but i can see 4 logs 
i don't know why it is happening.

9 REPLIES 9

Chaitanya ILCR
Kilo Patron

Hi @AnkushH ,

 

is your BR containing current.update() statement? or any other BRs on that table containing that statement?

usually that causing this issues

 

please share the BR screenshots along with the the script

 

there should be some other component retriggering the BR ( I usually check if there any BRs with current.upate() statement) 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

I have not used current.update().

GlideFather
Tera Patron

Hi @AnkushH this is not enough to give you and constructive answer 😛

please share some details

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Its a before business rule 
when to run = before, runs on Insert and update meaning checked for insert and update on business rule page 
some conditions (which are not related to the issue)
my only concern is that it is triggering multiple times and i can see it in logs 
is that due to internal updates I don't know.