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Flow Designer

Receiving the below error when running my flow Caused by: com.snc.process_flow.model.InvalidProcessException: {{a385372b-77e6-4605-a1ef-953270064d7b.__action_status__.message}}=Success is not a valid conditional expression

Kevin42 by Tera Contributor
  • 271 Views
  • 1 replies
  • 0 helpfuls

Group by(location field) incidents in flow designer.

 Hi everyone, I need some assistance with creating a flow in ServiceNow using Flow Designer. My goal is to make group incidents of x sub category by location and, if there are more than 5 incidents in the same location and sub category, create a pare...

Rajugoud by Tera Contributor
  • 845 Views
  • 3 replies
  • 0 helpfuls

Next Experience UI Reports - Default Colour Change

Hi, Apologies if this is documented somewhere already. I'm relatively new to ServiceNow admin and still finding my way around.I have Next Experience UI enabled on our sub-prod instance to evaluate it before implementation (currently disabled on our P...

danielbaile by Tera Contributor
  • 791 Views
  • 2 replies
  • 0 helpfuls

Help me get the Journal

I created a Journal List to get the data from the addtional comments, but when I use the ServiceNow REST API it brings me everything empty, how can I get this data? I tried to get it directly from the addtional comments but it is an input journal, do...

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Email redirection to ESC Portal

Hi All,I have a email template there I need to add the link of the approval record which should redirect to the ESC portal.I have tried mail script but it is not coming properly. Instead of native approver should see the information in ESC portal on ...

Question about the service portal

Guys, so far I've only used the Now Platform to create applications and forms, but I wanted to know what the difference is between creating an application on the Now Platform and the Service Portal. I've seen that it's possible to create a service fo...

Resolved! DB View for variable of type reference

Hi Team, I am using DB view for showing combined value in variable of type reference. It works as expected and I am able to select appropriate value for the reference field. But, the issue I am facing is, selected value is not being displayed while v...

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exlude info message for workspace

Hello everyonei have created a display businees rule to get info message on incident when priority level is low, but the info message is working on global now am trying to exclude this message for service operations workspace how can i acheive this?T...

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jai281997 by Tera Contributor
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  • 1 replies
  • 0 helpfuls