We are currently experiencing a service interruption with our PDA instance, and are unable to access the login page at "https://dev184716.service-now.com/login.do". The following error message is being displayed:"Service Interruption: This instance i...
I have created a report to show the incidents that are going to breach by resolution SLA in next 24Hrs. Just wanted to know if there is any mechanism to send the notification to the members attaching a report on all the tickets that are going to brea...
Hello, I have a request to Delete two HR Criteria records that were never used in the system. They've been set to inactive for quite a few years and since they haven't been used, we'd like to remove them for clean-up purposes. Anytime I try to dele...
Hello,I have a requirement to create a record producer when a record is inserted to a custom table. I use the submitproducer API. All is working fine in the global application scope (the record producer is created with variables filled). But when i u...
generate a report in service now track the time spent in each assignment group even if the assignment group changes multiple times duration should be sum of common assignment groups like if incident stays assignment group A for sometime and moved to ...
Which user preferences control the display of a breakdown widget on a dashboard. When this particular user open the oob Incident Premium dashboard the breakdown widget is not displaying the widget correctly. Below are screenshots of the correct and...
How to validate Email body using ATF?
I was Investigating on a scenario- There is an UI action on form view of a record, when user clicks on the UI Button, a workflow will be triggered (Workflow Editor). And an approval record will be created and this record is shown under the form relat...
I am trying to debug the transaction which is taking some time around 5 minutes approximately to complete. It is functioning as expected, but only doubt is why it is taking some time to complete?Functionality I am performing is : Click on UI Action(D...
When I send a large Base64 string to the ServiceNow ECC queue, the variable only stores a portion of it.Can you guys help me with this?
I am trying to implement Vonage voice API through the usage of Vonage Spoke developed by ServiceNow. My current problem is that there is no publicly available official documentation on how to use each action available in FlowDesigner for this spoke. ...
I have installed the payment operation plugin, but the workflow has not been generated yet. Why?
Hi everyone, my first ever post! I am trying to add a catalog item variable to an email notification using the sysapproval_group table. I have managed to get the RITM number added using the Parent fields options but I'm really struggling to locate ...
How can we implement operations such as payment operation, card operation, loan operation etc in financial service operation in banking and wealth? Is there any documentation available?
