I have added two Mega Menus:1. My IT Essentials2. My CatalogHowever, these two menus are not displaying on the portal. I have already:• Created the portal• Created taxonomy, topics, and child topics• Added them to the portal and Advanced Portal Navig...
Hi All, Following the application of the Washing Update to our environment, the Walk-Up experience "Queue" portal is no longer providing the following functionality:- Users who are sitting in the integration queue are not be displayed in the "Up Nex...
Organizations today face a rapidly evolving risk landscape marked by heightened regulatory scrutiny, growing cybersecurity threats, and increasing stakeholder expectations. Fragmented and manual governance practices are no longer sufficient to manage...
Greetings,I recently had to update our dev instance with the latest round of plugins. After clicking on the Updates tab and reviewing the list, I realized it does not distinguish between what's an app versus what's a plugin. When I check the Plugin...
ZBoot is ServiceNow’s solution for restoring an instance to a clean, optimized state to eradicate technical debt and maximize the platform. It plays a vital role in major upgrades, infrastructure refreshes, and long-term performance optimization. A k...
The ServiceNow Service Catalog is a cornerstone for delivering self-service capabilities across IT, HR, Facilities, and other enterprise functions. When implemented well, a Service Catalog streamlines user experiences, drives automation, and reduces ...
Hello,I am currently unable to fill in my timesheet for May 1st and May 2nd, 2025 in the Beeline portal.The last date of my previous contract was April 30th, 2025.My contract has been extended, but it appears the extension starts from May 3rd, instea...
ServiceNow implementations transform how organizations operate, automate workflows, and deliver services. However, technical success does not guarantee adoption or long-term value.Organizational Change Management (OCM) is a critical component for suc...
in this while creating i am not able to find sc_cat_item
With the increasing reliance on SaaS platforms for enterprise operations, ensuring data integrity and availability is critical. ServiceNow, a widely adopted platform for IT Service Management and enterprise workflows, hosts a significant volume of se...
Im seeing the now learning has been updated but I cannot find where can I update my web assesor account link??
Hi,I'm working on the ServiceNow platform and have been tasked with creating a Virtual Agent that initiates a live chat during the incident creation process. The flow should prompt the end user with an option to connect to a live agent.Currently, I'm...
Hi, We currently have an Author/Contributor role and are wanting to add a Senior Author/Contributor type role.Does anyone have experience in defining the two roles (features/capabilities)So far we have for a Senior Author:Feature ContentSpotlight Con...
Hello community I need help regarding how to fetch data from third party application into servicenow using flow designer (using action in flow designer) and store that data into staging table created by import set.Integration used is rest outbound in...
hi community,I am Pranay currently pursuing my btech , since i am a fresher does servicenow certifications helps freshers to land a job with no prior experience