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Resolved! Report to show all unassigned work for my group

In the All menu, I can select My Group's work.  Is there a way to have this in a dashboard?Requester wants a numeric widget that shows all unassigned items (incidents, incident tasks, RITMs, Catalog Tasks, Change Tasks, etc) for their group as a sing...

jleigh by Tera Contributor
  • 2180 Views
  • 4 replies
  • 2 helpfuls

Resolved! PDI is not waking up

My PDI "https://dev194160.service-now.com/" is not waking up since 14-May morning where as I did work on it on 13-May mid night. Can someone help me of this?#servicenowpdi #instanceoffline

Automated Test framework

Is ATF recommended for first time implementation that is planned to be Built and tested in Prod instance? if yes, what's the best way to go about using ATF? 

FalakK by Tera Contributor
  • 918 Views
  • 3 replies
  • 0 helpfuls

Client Script not Working

HI , I have created a system Property. To disable this feature for all new globally-scoped client-side scripts set the system property "glide.script.block.client.globals" to false. but still not Client Scripts not working. I have updated my version t...

HTML Editor Toolbar Missing Items.

Hi team, After yokohama upgrade the HTML toolbar on rich text fields are missing many items that were there before upgrade, I have 35 widgets in the toolbar, after upgrade there are 22, see attached for more details. Any assistance will be greatly ap...

Saheed by Tera Contributor
  • 1151 Views
  • 2 replies
  • 0 helpfuls

Excel Imports

Hi,  I'm still new to ServiceNow, I'm trying to create visual metrics for information on an excel sheet that is about vulnerabilities, how long they have been vulnerability, projected patch date, and mitigations. The goal is to create metrics for how...

cyberfox by Tera Contributor
  • 1621 Views
  • 5 replies
  • 0 helpfuls