All of my community articles, badges, helpfuls, etc have been wiped out
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01-14-2025 05:58 AM
I would appreciate any help - I need a contact for the Community as my profile achievements, etc have gone 😮
(I tried to find a contact but couldn't)
Thanks in advance!
Jason
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01-14-2025 06:09 AM
try reaching out to Dan or Sarah
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-14-2025 06:13 AM
Hi @Ankur Bawiskar - Dan or Sarah? Do you have contact details? Thanks!
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01-14-2025 06:15 AM
h, I found this article: https://www.servicenow.com/community/community-central-forum/lost-sn-community-profile/td-p/3137033 Am raising a case on NowLearning 🙂
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01-22-2025 01:52 AM
The NowLearning team told me to send an email to community@servicenow.com. I've sent 2 emails since last Thursday, but not had a reply yet. I'm keeping my fingers crossed, but I'll be hugely disappointed if it isn't sorted out. My old posts / contributions seem to be attributed 'Community Alums', now - seemingly lost in the mix with everyone else that I assume has 'left the community'.
I'm pretty sad at the moment 😞