Assessment Simulator Task 3 - Create and Comment on a Record - Failed
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04-29-2025 02:13 AM
I am having issues with validating Assessment Simulator Task 3 in the Micro-Certification .
I've followed the below instructions correctly, but the validation always fails.
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
3 REPLIES 3
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04-29-2025 05:14 AM
hi @gobindoshmy ,
can you post the comment by impersonate back as admin instead of platform user.
Thanks,
BK
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04-30-2025 02:20 AM
Tried the solution suggested and it's not working
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04-30-2025 02:39 AM
I have tried the suggested solution and it's not working.
