Assessment Simulator Task 3 - Create and Comment on a Record

vankudothhe
Kilo Contributor

‎06-28-2025 10:11 AM

vankudothhe_0-1751130647469.png

but i added comment, i did this multiple time in different ways still  no use 

vankudothhe_1-1751130696612.png

 

0 Helpfuls
  • 1,716 Views
3 REPLIES 3

Chaitanya ILCR
Mega Patron

‎06-28-2025 11:13 AM

Hi @vankudothhe ,

you have to follow the exact steps mentioned in the Assessment.

retry following exact steps

 

refer this video

https://www.youtube.com/watch?v=AgqQ-LWodxQ

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Assessment Simulator Task 3 Create and Comment on a Record
Assessment Simulator Task 3 Create and Comment on a Record
youtube.com/watch?v=AgqQ-LWodxQ
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
0 Helpfuls

23csa42
Tera Contributor
In response to Chaitanya ILCR

‎09-10-2025 08:12 AM

I got error even after following steps correctly

 

0 Helpfuls

PrachiK75293858
Kilo Contributor

a week ago

The software group is investigating similar incidents and will respond when they have a resolution.

0 Helpfuls