Assessment Simulator Task 3 - Create and Comment on a Record
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‎04-09-2025 10:40 PM
even i am following the exact steps i am unable to validate task.It is showing like "Did you add and post a comment?".
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‎04-11-2025 10:05 PM
@SadurlaM Please follow the steps mentioned in this video to complete this task https://www.youtube.com/watch?v=AgqQ-LWodxQ&pp=ygU8QXNzZXNzbWVudCBTaW11bGF0b3IgVGFzayAzIC0gQ3JlYXRlI...
If you are still not able to complete the task despite following all the steps then create a Now learning case or drop an email to training@servicenow.com
Hope this helps.
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory: