Assessment Simulator Task 3 - Create and Comment on a Record

SadurlaM
Giga Contributor

even i am following the exact steps i am unable to validate task.It is showing like "Did you add and post a comment?".

1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@SadurlaM Please follow the steps mentioned in this video to complete this task https://www.youtube.com/watch?v=AgqQ-LWodxQ&pp=ygU8QXNzZXNzbWVudCBTaW11bGF0b3IgVGFzayAzIC0gQ3JlYXRlI...

 

If you are still not able to complete the task despite following all the steps then create a Now learning case or drop an email to training@servicenow.com

 

Hope this helps.

Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory: