Assessment Simulator Task 3 - Create and Comment on a Record
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06-28-2025 10:11 AM
but i added comment, i did this multiple time in different ways still no use
1 REPLY 1
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06-28-2025 11:13 AM
Hi @vankudothhe ,
you have to follow the exact steps mentioned in the Assessment.
retry following exact steps
refer this video
https://www.youtube.com/watch?v=AgqQ-LWodxQ
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory: