ATF validate prb # is referenced in the inc notes (ATF validate a dynamic number in a field)
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08-20-2024 09:41 AM - edited 08-29-2024 07:26 AM
I created an INC with a related Problem record. Once I closed the PRB and the INC the resolution notes auto populate as shown
How can I create a validation the PRB# is in the resolution notes since it is dynamic?
I tried a field value validation -
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08-21-2024 01:19 AM
Are you creating Problem in the related list of Incident created? If yes you can use apply filter on the list.
And in problem what exactly you want to validate?
Regards
Shaqeel
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Shaqeel
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08-21-2024 07:36 AM
@Shaqeel Yes i am creating a problem from the INC related list. I'm trying to validate on the Incident form that the related problem number gets inputted into the resolution notes
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08-22-2024 12:48 AM
You could validate the Incident related list using Apply filter on list and to validate related problem number in resolution note, it is partially possible. You could use Assert test on page as the problem number is updated each time it run.
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
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Regards
Shaqeel
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel
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08-22-2024 06:07 AM
@Shaqeel What would i use as a condition for that in the apply filter list?
Could you show me an example how either of those would look?