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Basic Authentication is disabled and Token Based Authentication and OAuth is disabled in Zurich

sriram-v
Giga Contributor

Post Upgrade of my Tenant , I have lost access to make API calls from outside to my SaaS Personal instance completely ,it was working fine all these years but it has stopped working since the Upgrade to Zurich Tenant , all possible ways of making API calls with Basic Authentication is disabled and Token Based Authentication and OAuth is disabled in Zurich Tenant.

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @sriram-v 

 

"Basic Authentication is disabled and Token Based Authentication and OAuth is disabled in Zurich Tenant ." As per your statement , what do mean disabled ?  Is it become read only for you.

 

Could you also share a screenshot of the current configuration so we can better understand the issue?

 

If the connection has been interrupted, please try re-establishing it and let us know if the issue persists.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti