Basic Authentication is disabled and Token Based Authentication and OAuth is disabled in Zurich

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sriram-v
Tera Contributor

3 weeks ago

Post Upgrade of my Tenant , I have lost access to make API calls from outside to my SaaS Personal instance completely ,it was working fine all these years but it has stopped working since the Upgrade to Zurich Tenant , all possible ways of making API calls with Basic Authentication is disabled and Token Based Authentication and OAuth is disabled in Zurich Tenant.

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Rakesh_M
Mega Sage
In response to sriram-v

3 weeks ago

Hi @sriram-v ,
1.Navigate to system properties and apply the filter
nameSTARTSWITHglide.authenticate.basic_auth

Rakesh_M_1-1791976230432.png

 

2.If glide.authenticate.basic_auth.restriction.enforce is true
Check the role under property glide.authenticate.basic_auth.allowed_roles

3.In my case it's snc_basic_auth_api_access role.

4.So Assign the same role to admin account/user account you are using for API Calls

Rakesh_M_2-1791976497571.png

 

 

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sriram-v
Tera Contributor
In response to Rakesh_M

3 weeks ago

Thank you very much Rakesh , I have been grappling with this for 2 Months , tried multiple things , Thank you very much Rakesh !!!!!!!!!

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sriram-v
Tera Contributor

3 weeks ago

 snc_basic_auth_api_access did the trick once added to the "admin" account , it was able to make REST API calls again , Thank you very much Rakesh !!!!!!!

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