Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Can we dynamically configure who to send in push notifications

shubhangigo
Tera Contributor

I have a requirement, where I need to configure announcements and trigger push notifications in the now mobile app. I was able to configure announcements as  push messages and triggered to users mentioned at the who to send tab but I also need to send push messages dynamically to specific users.

1 REPLY 1

SN_Learn
Kilo Patron
Kilo Patron

Hi @shubhangigo ,

 

Yes, it is possible.

You have to select 'fired by event' in the 'when to send' sections as below:

SN_Learn_0-1721362573719.png

 

The, in the 'who will received you will have 2 new attributes:

SN_Learn_1-1721362633568.png

 

The event that you will define in the first step, you have to create that and trigger it via business rule.

Go to Event Registry table[sysevent_register] and create new record

then create a new business rule, select the conditions when you want that to be triggered. Once all the logic is done, define the below :

SN_Learn_2-1721362824246.png

 

More details are available here: Generating Events 

 

 

Mark this as Helpful / Accept the Solution if this helps

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.