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Creating knowledge articles using Now Assist

Suzy_Hyslip
Tera Contributor

Has anyone else encountered a knowledge article created using Now Assist from an Incident Task where the article contained something that was not in the Incident?

1 REPLY 1

yashkamde
Giga Sage

Hello @Suzy_Hyslip ,

 

I haven’t worked on this type of requirement or tried this use case yet.

 

Could you please share where you’re getting stuck or what issue you’re facing?