CSA Question- Which of the following option is correct?

[pwpriyadars]

Two departments (HR onboarding and facilities) have come to you, asking for a
way for employees to request event room setup services. The requirements are the same for
the form and the task routing to the facilities assignment group. 1) For HR, the item will be used
primarily for the onboarding condition, for employees orientation sessions. 2) for facilities, the
item will be used for anyone in the company who needs room setup services. However, both
departments have their own service catalogs. what do you do, to support these requirements?
a) create one catalog item for event room setup; then use ACLs to control access.
b) create one catalog item for HR event room setup and one for facilities even room
setup; then publish each to the appropriate catalog
c) create one catalog item for event room setup; then publish to the parent catalogue,
which is accessible to both HR and facilities.
d) create one catalogue item for event room setup; then publish to both catalogs.

[Bhavya11 · Accepted solution]

Hi @pwpriyadars .

answer d

create one catalogue item for event room setup; then publish to both catalogs.

Thanks,

BK