Customization of Activity Stream email visibility

[artur3]

Hi,

Is there a way to customize who can see emails in Activity Stream for Security Incident? The requirement is that only handful of users should see those emails, people from few groups. I wonder is there a way to put some restriction on activity of email type on Security Incidents in Activity Stream.

[Ankur Bawiskar]

@artur3 

try to use "Email Access Restrictions" feature

Control visibility to email records generated by notifications 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[artur3]

Thanks @Ankur Bawiskar  for the response. That's a nice idea, but I need to restrict visibility of emails sent manually or received and shown on particular Security Incident record. "Email Access Restrictions" allows only to restrict them based on notifications from what I can see.

Regards,

Artur

[Ankur Bawiskar]

@artur3 

1) then create a group

2) create a role and give that role to that group

3) add the users to whom it has to be see in that group

4) then add that role to this system property "glide.ui.activity.email_roles"

If my response helped please mark it correct and close the thread so that it benefits future readers.

[artur3]

@Ankur Bawiskar sounds like a good approach but it will impact the whole platform, standard ITSM, HR and so on. I want to restrict emails visibility only on Security Incidents.