Customization of Activity Stream email visibility

artur3
Mega Guru

Hi,

Is there a way to customize who can see emails in Activity Stream for Security Incident? The requirement is that only handful of users should see those emails, people from few groups. I wonder is there a way to put some restriction on activity of email type on Security Incidents in Activity Stream.

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1 ACCEPTED SOLUTION

@Ankur Bawiskar thanks for your replays, but unfortunately it wasn't what I was looking for. My requirements was to restrict visibility for emails only on Security Incident and your approach was clean and OOB but impacted the whole platform. I went with custom ACL on sys_email table that applies only to target_table == sn_si_incident.

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@artur3 

that's correct.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@artur3 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar thanks for your replays, but unfortunately it wasn't what I was looking for. My requirements was to restrict visibility for emails only on Security Incident and your approach was clean and OOB but impacted the whole platform. I went with custom ACL on sys_email table that applies only to target_table == sn_si_incident.