Demo IDP is offline

[ShaneR170309988]

Hello, 

My Dev IDP is offline - dev366463. I am tempted to release it and request a new one - but I would prefer not to loose its data. Is the instance recoverable? 

Shane

[glideFather]

ahoy @ShaneR170309988,

if you know your credentials (shared in an email) then you can try to log in via:

https://yourinstance.service-now.com/login.do 

Also, have you tried to Refresh your instance from the Developer Portal?

https://developer.servicenow.com/dev.do#!/manage-instance

More details about states in PDI:

[GF#5] PDI in Offline state: Resolving Error 502 Bad Gateway (snow_adc)