Demo IDP is offline

ShaneR170309988
Giga Contributor

Hello, 

My Dev IDP is offline - dev366463. I am tempted to release it and request a new one - but I would prefer not to loose its data. Is the instance recoverable? 

Shane

5 REPLIES 5

GlideFather
Tera Patron

ahoy @ShaneR170309988,

 

if you know your credentials (shared in an email) then you can try to log in via:

https://yourinstance.service-now.com/login.do 

 

Also, have you tried to Refresh your instance from the Developer Portal?

https://developer.servicenow.com/dev.do#!/manage-instance

 

More details about states in PDI:

[GF#5] PDI in Offline state: Resolving Error 502 Bad Gateway (snow_adc)

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