I've been having issues with my PDI instances. Does anyone know how long this is supposed to last? When will my instance come online? My work is on update sets—will it be lost?
As you might know there is no support available from ServiceNow in relation to PDIs, hence you're limited to the following two options:
Wait, it should come online after some time (nobody can tell you have long)
When you get tired of waiting, release your instance and request a fresh installation. Note, all work that hasn't been backed up will be lost for good.
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