Gain the ServiceNow knowledge as a new joiner

[WalidA284649507]

Dear All,

I'm a new joiner SN and I'd like to know how to gain the required knowledge to help me in my position as a Senior Manager for Delivery.

Thanks in advance and it's an honor to be among this great community

[GlideFather]

Hi @WalidA284649507,

Welcome to the Platform of platforms! 🚀 Let me take this opportunity to share following resources with you:

        ServiceNow University 

        

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• Get Started with ServiceNow University
• Learn about ServiceNow and earn badges, points, certificates, and improve your rank.
• Most courses are free, only a few are paid.
• Start with the "Welcome to ServiceNow " training, it's fun and gives you your first certificate!
• The Certified System Administrator (CSA) certificate is a good start, it's useful for almost any ServiceNow role.
• Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.

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      ServiceNow Career Journeys & ServiceNow Career Paths 

      

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• Pick a ServiceNow Career Path that matches your interests.
• We’ll help you start at the right level based on your skills.
• A ServiceNow Credential gives you industry recognition.
• It proves your investment and boosts your professional value.

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        Learning Plans at the Developer Portal 

        

• Request your Personal Developer Instance (PDI), your own ServiceNow sandbox to practice safely.
• You can try almost everything for free (except a few advanced features like AI).
• Explore guides, tutorials, blogs, and documentation to learn more.
• Short and self-paced modules.
• Best practices, references, 

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Good luck! 🤞💪

[Tanushree Maiti]

Hi @WalidA284649507 

Welcome to the Community!

As you are new and interested to gain knowledge about ServiceNow, I will suggest -

1. Go through Welcome to ServiceNow course so that you can smoothly navigate within the tool.

2. Next as you are experienced professional, based on your experience and interest - choose your career path

    Career journey Path

3. Now a days Clients prefer ServiceNow Team should  have CSA.

So you can follow following steps: 

• First again complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice again all lab task in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554

Apart from that lots of micro-certification, Delivery accreditation , Bootcamp accreditation available in Servicenow University. Based on your free time - you can have a look and complete it.

Here you will get full list: https://www.servicenow.com/community/training-and-certifications/blog5-tm-consolidated-full-amp-up-t...