How start same old workflow for old record when approval was rejected.
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‎06-20-2024 04:55 AM
Hi All,
I have one request.
Already we have updated new changes in workflow.
We are also having old records which is still following old workflow. After reject its going back to stages and coming back for approval stage and its starting from new workflow.
Requirement is Whichever old record is in approval stage those needs to run old workflow even after rejected.
Thanks,
RT
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‎06-20-2024 05:15 AM
Assuming you are talking about workflow and not flow designer: the old record will always remain in the old workflow, unless you trigger it to be in the new one. If the trigger in the new workflow is 'stage = xxx', your old record will start in the new flow. You need to make sure it's not triggering into the new one.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎06-20-2024 06:50 AM
Yes, but old and new workflow starts on same condition. Can we have any other solution for this?
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‎06-20-2024 10:59 PM
Apply a new starting condition on the new flow: record creation should be after the date the new workflow was created. You can remove that once there are no old records anymore.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark