Not able to reset my developer admin password

[parvinderpasrij]

Hi Team,

https://dev86653.service-now.com/ for this my admin credentional is not working and not able to reset now, as reset link is not coming on the verified email address, please help for the same

[Mark Manders]

We can't help you with that. Only thing we can say is to keep trying (I had a huge delay on emails for logging into NowSupport this morning, so maybe the emails will come.

And create a local admin account on your instance once you can get in. That way you don't have to rely on the given admin user.

[Zack Hilacan1 · Accepted solution]

Hi @parvinderpasrij ,

Try this out, go to your dev account https://developer.servicenow.com/dev.do#!/home .

Click your profile and open this one "Manage Instance Password"

You can see your credentials there or even reset your instance password.

If this has been of any help please mark as help and accept as solution. This will help other fellow devs if they have the same issue, Thanks!

Zack