how supplier are communicated in source to pay in servicenow
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01-02-2025 04:39 AM
Hi,
Need to know how supplier are communicated in source to pay in servicenow.
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01-04-2025 12:29 AM
Hi @SagarGadakh ,
We have supplier workspace for them once they get onboarded. They will get invoice and PO information there.
- RFP Invitation: An email is sent to selected suppliers with a link to the Supplier Portal.
- Proposal Submission: Suppliers log in, submit their proposals, and receive confirmation.
- PO Issuance: Once the contract is awarded, the supplier receives the purchase order and delivery details.
- Invoice Submission: After delivery, the supplier submits an invoice through the portal, and status updates are communicated.
- Feedback and Evaluation: After the payment, the supplier receives an assessment form for performance feedback.
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01-06-2025 12:21 AM
Hello,
Actually I am trying to send an email from Negotiation record. When I try to send an email from Negotiation record, the email is not delivered to the mentioned recipient. When checked in Emails table, the email remains in send-ready state, and email does not get delivered.
This is the actual concern.
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01-07-2025 04:59 AM
Hello @Runjay Patel ,
Actually I am trying to send an email from Negotiation record. When I try to send an email from Negotiation record, the email is not delivered to the mentioned recipient. When checked in Emails table, the email remains in send-ready state, and email does not get delivered.
This is the actual concern.
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01-07-2025 06:09 AM
Hi @SagarGadakh ,
share the screenshot? Also are you trying in pdi or client instance? Are other notifications is getting triggered?