oob Incident Premium dashboard - user preferences

Ronald Harper
Tera Contributor

Which user preferences control the display of a breakdown widget on a dashboard.  When this particular user open the oob Incident Premium dashboard the breakdown widget is not displaying the widget correctly.  Below are screenshots of the correct and incorrect display.

1 ACCEPTED SOLUTION

Brian Lancaster
Tera Sage

I figured out how to reproduce the issue. Have the user click the gear icon in the upper right. Then click on Accessibility and turn off "Enable screen readers to read charts and graphs (screenshot below shows it turned on).

BrianLancaster_0-1717524765867.png

This is how my page looked after turning it on.

BrianLancaster_1-1717524810063.png

 

Edit: Sorry I see you are on the next experience so it is click on profile picture then preferences to get to accessibility.

So in next experience you want to turn off this setting "Enable data table for charts and graphs"

BrianLancaster_0-1717526152008.png

 

View solution in original post

5 REPLIES 5

Brian Lancaster
Tera Sage

I figured out how to reproduce the issue. Have the user click the gear icon in the upper right. Then click on Accessibility and turn off "Enable screen readers to read charts and graphs (screenshot below shows it turned on).

BrianLancaster_0-1717524765867.png

This is how my page looked after turning it on.

BrianLancaster_1-1717524810063.png

 

Edit: Sorry I see you are on the next experience so it is click on profile picture then preferences to get to accessibility.

So in next experience you want to turn off this setting "Enable data table for charts and graphs"

BrianLancaster_0-1717526152008.png