Order creation issue in CSM/FSM Worskpace

[Pallabi Mitra1]

Dear All,

When raising a Customer Order from CSM/FSM Workspace, this page is keeping loading without showing anything. It is happening in partner's instance. The instance is in Xanudu version.

In my PDI instance it is showing like this :

Where is this catalog referred to? And why it is not happening in my another instance.

Regards,

Pallabi Mitra

[SANDEEP DUTTA]

Hi @Pallabi Mitra1 ,

I have already answered on your other duplicate question : https://www.servicenow.com/community/csm-forum/issue-with-csm-workspace/td-p/3289699