- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2025 11:50 AM
Just like in an incident form, as shown below, we get 'Email' options under more options.
How do we get the 'Email' option in any form under more option ?
@Ankur Bawiskar , pro's - Please answer the above questions, it will be really helpful for me.
Looking forward for your support, solution and assistance.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2025 07:42 PM
it's an easy requirement.
@Chaitanya ILCR already answered that
In addition to adding the email_client=true in dictionary attribute, remember you configure email client template as well for your table
Like this
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2025 12:05 PM
Hi @Abhijit Das ,
you have to add email_client attribute the table
go to sys_dictionary and filter with table and there will be a field type called collection
open it and add attribute email_client with value true
Enable the email client for a table
https://www.youtube.com/watch?v=4eRi-4Fc3xw
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2025 07:42 PM
it's an easy requirement.
@Chaitanya ILCR already answered that
In addition to adding the email_client=true in dictionary attribute, remember you configure email client template as well for your table
Like this
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2025 10:16 AM
Thanks Ankur, it is working as expected.
Can you please help me with the macro requirement in another question.