Partner portal and secondary role

[Martin Lalande1]

Hi.

Within the partner portal, can a user have a secondary role in another system, allowing them to log in to multiple accounts? If so, how do I do this?

In other words, I would like to know if, with the same username, I can log in to HI support for 2 different accounts

Thanks.

[Tanushree Maiti]

Hi @Martin Lalande1 

It is generally not recommended.

Refer this: https://www.servicenow.com/community/csm-forum/how-to-account-for-customer-contacts-who-belong-to-mu....