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Partner portal and secondary role

Martin Lalande1
Tera Contributor

Friday

Hi.

Within the partner portal, can a user have a secondary role in another system, allowing them to log in to multiple accounts? If so, how do I do this?

 

In other words, I would like to know if, with the same username, I can log in to HI support for 2 different accounts

 

Thanks.

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1 REPLY 1

Tanushree Maiti
Kilo Patron

Friday

Hi @Martin Lalande1 

 

It is generally not recommended.

 

Refer this: https://www.servicenow.com/community/csm-forum/how-to-account-for-customer-contacts-who-belong-to-mu....

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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