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PDI is Offline

andrewh20398755
Tera Contributor

‎06-01-2026 07:48 AM

Posting this here to add to the traffic. I know my options but if ServiceNow could fix our cluster that would be ideal. dev339888

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Tanushree Maiti
Tera Patron

‎06-01-2026 08:01 AM

Hi @andrewh20398755 

 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up"  or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

 

As you know there is no support available for PDI.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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