Regarding flow designer

[venkyk1309]

Hello Everyone,

In my flow i am assigning the created ritm to a xyz group(example)
in the next step i was dot walking to fill the assigned_to field with xyz group's manager.

when i created a request through portal assigned_to field is not filling when i tested in the flow it is working and i have used log and i was able to see in logs as well but autofilling in the created ritm.

i need to autofill the " xyz" group manager name in assigned_to field.

 

Thanks in advance 

Regards,
Venkatesh

[Mark Manders]

Your images aren't showing. Please attach them to your post so we can see how you are trying to achieve this.

[Ankur Bawiskar]

@venkyk1309 

There is some issue going on in community that images are not visible.

please add it using browse feature and add as attachment to post

[Ankur Bawiskar · Accepted solution]

@venkyk1309 

You need to use "Update Record" flow action to actually update the RITM-> Assignment Group in database.

once RITM is updated then only you can fetch the Group Manager and set in Assigned To using another "Update Record" flow action.

OR

you can use a flow variable to get the group manager, then use the "Update Record" flow action and in 1 action, update the Assignment Group and Assigned to (with the flow variable)

If my response helped please mark it correct and close the thread so that it benefits future readers.

[venkyk1309]

@Ankur Bawiskar 
Thanks, I have achieved it but have a doubt in it when i created request onBehalfOf me(language is English) assigned_to field is populating if i impersonate the other user whose language is English, it is working fine and the problem here is if i impersonate the user whose having different (like german, french, etc) it is not auto populating before.
Any thoughts on this ?

Thanks