Starting out - ServiceNow documentation/guides saught

[FraserW]

Hi,

Might somebody be able to point me in the direction of documentation/guide(s) are located so that I can learn about what ServiceNow is from a high to a low level please?

Thanks,

Fraser

[Shivalika · Accepted solution]

Hello @FraserW 

Here begin with ITSM - servicenow documentation from start - you can navigate document wise -

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/it-service-manage...

These is the link of all this product suites - you may start as you want and proceed - https://www.servicenow.com/docs/

Proceed one module at a time from here. Additionally you can also go for some crash courses on nowLearning for "servicenow administration", "Welcome to Servicenow", "Servicenow development" 

That will help a lot in your initial stages. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Shivalika · Accepted solution]

Hello @FraserW 

Here begin with ITSM - servicenow documentation from start - you can navigate document wise -

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/it-service-manage...

These is the link of all this product suites - you may start as you want and proceed - https://www.servicenow.com/docs/

Proceed one module at a time from here. Additionally you can also go for some crash courses on nowLearning for "servicenow administration", "Welcome to Servicenow", "Servicenow development" 

That will help a lot in your initial stages. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Robert H · Accepted solution]

Hello @FraserW ,

Before you start reading some documentation I would recommend that you go to Now Learning and go through the following introductory courses:

What next to learn depends on your role, and the applications that your company is using or planning to use. You can use the "Explore Catalog" button on the above portal to see content by role or product.

Regards,

Robert

Regards,

Robert