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04-08-2025 10:39 AM
Hi,
Might somebody be able to point me in the direction of documentation/guide(s) are located so that I can learn about what ServiceNow is from a high to a low level please?
Thanks,
Fraser
Solved! Go to Solution.
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04-08-2025 10:58 AM
Hello @FraserW
Here begin with ITSM - servicenow documentation from start - you can navigate document wise -
These is the link of all this product suites - you may start as you want and proceed - https://www.servicenow.com/docs/
Proceed one module at a time from here. Additionally you can also go for some crash courses on nowLearning for "servicenow administration", "Welcome to Servicenow", "Servicenow development"
That will help a lot in your initial stages.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
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04-08-2025 12:28 PM
Hello @FraserW ,
Before you start reading some documentation I would recommend that you go to Now Learning and go through the following introductory courses:
What next to learn depends on your role, and the applications that your company is using or planning to use. You can use the "Explore Catalog" button on the above portal to see content by role or product.
Regards,
Robert
Regards,
Robert
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04-08-2025 10:58 AM
Hello @FraserW
Here begin with ITSM - servicenow documentation from start - you can navigate document wise -
These is the link of all this product suites - you may start as you want and proceed - https://www.servicenow.com/docs/
Proceed one module at a time from here. Additionally you can also go for some crash courses on nowLearning for "servicenow administration", "Welcome to Servicenow", "Servicenow development"
That will help a lot in your initial stages.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
- Mark as New
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04-08-2025 12:28 PM
Hello @FraserW ,
Before you start reading some documentation I would recommend that you go to Now Learning and go through the following introductory courses:
What next to learn depends on your role, and the applications that your company is using or planning to use. You can use the "Explore Catalog" button on the above portal to see content by role or product.
Regards,
Robert
Regards,
Robert