Why Badges count is Zero in community Profile

[Nikhil Bajaj9]

Hi All,

@Sarah G, @David , @Dan Bruhn 

Can you please check and let me know why our Badge count is displaying as Zero.

Regards,

Nikhil Bajaj

[Chaitanya ILCR · Accepted solution]

Hi @Nikhil Bajaj9 ,

The issue has started 2 or 3 weeks back. The ServiceNow team has done few UI changes in the profile page

it's the issue across the community not specific to any users

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Nikhil Bajaj9 · Accepted solution]

Hi @Chaitanya ILCR ,

Thanks for your prompt reply. Lets wait to hear from Admins.

Regards,

Nikhil Bajaj

[Chaitanya ILCR · Accepted solution]

Hi @Nikhil Bajaj9 ,

The issue has started 2 or 3 weeks back. The ServiceNow team has done few UI changes in the profile page

it's the issue across the community not specific to any users

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Nikhil Bajaj9 · Accepted solution]

Hi @Chaitanya ILCR ,

Thanks for your prompt reply. Lets wait to hear from Admins.

Regards,

Nikhil Bajaj

[Dan Bruhn · Accepted solution]

Hi Nihil,

What Chaitanya said is correct.  You haven't lost your badges.  The page design did change and there is a bug where at times the badges don't display.  Our developers are actively working on a fix.

Best,

Dan