Payment amount field - amount jumps up automatically
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07-15-2026 03:10 PM
On my PDI, from Contract Overview, I created a new contract.
In financials, I entered a payment amount of 10,000 Euros. However, when saving, the payment amount went up to 1,000,000 Euros automatically. I tried to change the payment amount field several times. But always, when saving, it changed to 1,000,000 Euros.
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07-15-2026 07:54 PM
Hi @AlexandraJ
- Validate these 2 BR logic:
Also check if you have any customization on the calculation likewise if you have written any BR or Client script-script include on ast_contract table.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti