How prebuilt ERP workflows tame unruly source-to-pay operations

[Doug Alcock]

Legacy enterprise resource planning (ERP) systems are good at executing transactions and producing document-based outputs, such as purchase orders. But they fall short when it comes to connecting the work of users across departments and functions. Prebuilt ERP workflows can help.

Having spent more than 25 years in the ERP space, I’ve seen only a handful of customers with a single ERP instance. Most have heterogenous landscapes with many ERP instances of different release levels with point solutions bolted on top.

Faced with challenging economic conditions and system landscapes that are expensive and difficult to maintain, organisations are looking for ways to reduce costs and create efficiencies. At the same time, they’re wondering how to provide better experiences for their employees and external stakeholders, such as suppliers.

Should they innovate or reduce risk? Should they drive down costs or focus on building mutually beneficial supplier relationships? The answer to both questions is a resounding yes. Organisations can manage and control spend, scale business, and reach risk and environmental, social, and governance (ESG) goals with prebuilt ERP workflows.

https://www.servicenow.com/uk/blogs/2023/how-prebuilt-erp-workflows-tame-operations.html