I want to change the behavior of the "New" button on an Opportunity listinside CSM/FSM Configurable Workspace so that instead of opening the defaultrecord creation form, it opens a custom Interceptor workspace page like this below i attachedNot this ...
Hi everyone,I’m new to the ServiceNow Community and excited to learn more. Looking forward to exploring discussions, learning from experienced members, and sharing knowledge along the way.Happy to connect and learn together. Thanks!
I have been faced with an issue like, In the user criteria under Not available for I have deleted one record and tried to migrate the changes. The changes are captured in the update set, but after migration the changes are not visible in the new inst...
1.Write a script to find which "Assignment Group" has the highest number of "Open" incidents currently.2.Calculate the percentage of Incidents that were "Resolved on First Contact" vs total incidents created today.3.Write a script that returns the c...
Hi, EveryoneI am a newcomer to ServiceNow, I want to create an AI Agent. Kindly if someone can guide me on- what kind of license is required and- what other prerequisites and- how much it will cost on monthly or yearly basis. Appreciate your response...
I've installed the Developer Workspace from Innovation Lab that was handed out on a one-pager during Knowledge24 and I'm getting one record failure as part of the plugin that I can't address. Has anyone else installed this and had a similar issue? "I...
I am really curious about the question pattern of service now CSA exam question and if its possible i really wanna to know that is there is a website or any book out there from where we can prepare for our exams ...
I understand that the role "service_viewer" is used for "viewing" table of CMDB.Is this role included in Fulfiller? Or Fulfiller has stronger rights to edit/create record of CMDB, so "service_viewer" is not needed?
Hi All,In CSM essentials i did not find below topics to specially knowledge management, pls guide me from where can i read these topics before appearing for CIS-CSM exam.
What Unload homepage option do?A. Add homepageB. Delete homepageC. Retire homepageD. Update homepage
A customer requests the following data quality measures be added:• Incident numbers should be read only, on all lists and forms, for all users.• Short Description field should be mandatory, on all records, across all applications, on Insert.Which typ...
i am planning to appear for CIS-CSM exam for which planning to complete CSM essentials course. Please guide me which one i should take up as there are 2 courses one for Xanadu and one for Yokohoma, shall i go for Yokohoma as its got completed automat...
Good afternoon - I am having a difficult time finding the 'Welcome to Now Create' portal. The ServiceNow documentation is giving me this link (learning.service-now.com/nowcreate), but it takes me to 'best practices' and is not what I am looking for. ...
