CAD Exam

tbharathi15 · ‎07-10-2025

I have registered for my CAD exam. I have choosen online instead of onsite by mistakenly. Is it possible to change to onsite. Can you help on this how to proceed further now

Shraddha Kadam · ‎07-10-2025

Hello @tbharathi15 ,

Please refer to the article below and see Chandra Sekhar's comment.

https://www.servicenow.com/community/training-and-certifications/how-to-change-the-exam-option-from-...

If my response was helpful, please mark it as correct and helpful.
Thank you.

Dr Atul G- LNG · ‎07-11-2025

Hi @tbharathi15

Yes, it’s doable, but it must be done at least 72 hours before the exam date. You’ll need to cancel your current exam schedule and then rebook it as an onsite exam using the same voucher. If you face any issues, please contact Webassessor support.

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Nikhil Bajaj9 · ‎07-11-2025

Hi @tbharathi15 ,

Yes you can cancel the current booking if you have 72 hours or more. Once it is cancelled, rebook again with correct choice.

Regards,

Nikhil Bajaj

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Nikhil Bajaj

GlideFather · ‎07-11-2025

Hi @tbharathi15,

I have answered earlier but ServiceNow is reviewing my post as it contains an external webpage..

To get the support for this, log in to webassessor and click Help in the top menu or go to (make it a single line):
https://
support.
kryterion.
com

Usually they are very responsive and their support is amazing, I had always the best experience.

If i send it as an URL it is under review that takes ages and my message will be displayed after long time if even...

Good luck to both changing the exam type as well as to the exam as such!

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