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CSA practice questions

ashishgoyal
Giga Contributor

What is not related to Workflow?
A. Transitions
B. Versions
C. Activities
D. Categories

 

How do you change the sort sequence of fields or tasks?
A. Modify the order field
B. Arrange in Alphabetical Order
C. Modify Field Types
D. Variable Set

 

4 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ashishgoyal 

 

 

What is not related to Workflow?

D. Categories

 

How do you change the sort sequence of fields or tasks?
A. Modify the order field

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Let us know your thoughts

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Hi @ashishgoyal 

 

Name: incident.None; Operation: create; Role: itil

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

@ashishgoyal 

Answer is A

 

Quick Tip, remember the field name in ACL table so you eliminate choices faster

Mohammed8_0-1763732176893.png

 

Thanks and Regards,

Mohammed Zakir

 

 

View solution in original post

17 REPLIES 17

How do you define access control for a user with ITIL role to create incidents
A. Name - incident.none ; Operation - Create ; Role – ITIL
B. Name - incident.* ; Permission - Write ; Role – ITIL
C. Name – incident.all ; Operation – Write ; Permission - ITIL
D. Name – incident.a* ; Operation – Write ; Prmission – ITIL

Hi @ashishgoyal 

 

Name: incident.None; Operation: create; Role: itil

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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@ashishgoyal 

Answer is A

 

Quick Tip, remember the field name in ACL table so you eliminate choices faster

Mohammed8_0-1763732176893.png

 

Thanks and Regards,

Mohammed Zakir

 

 

even C and B both are right answers

 

OOTB :

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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See these OOTB types:

  • As per ServiceNow, it is “Long”, not “Long String.”

  • C is definitely not a valid type.

  • I will go with C, assuming that “Long” means Long String.

@ashishgoyal 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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