CSA practice questions

ashishgoyal · ‎11-21-2025

What is not related to Workflow?
A. Transitions
B. Versions
C. Activities
D. Categories

How do you change the sort sequence of fields or tasks?
A. Modify the order field
B. Arrange in Alphabetical Order
C. Modify Field Types
D. Variable Set

Dr Atul G- LNG · ‎11-21-2025

Hi @ashishgoyal

What is not related to Workflow?

D. Categories

How do you change the sort sequence of fields or tasks?
A. Modify the order field

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Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Dr Atul G- LNG · ‎11-21-2025

Let us know your thoughts

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************
Known Issue in the ServiceNow Community

Currently, there is a limitation when embedding screenshots directly into a Community post or question. Members may not be able to download the image or zoom in sufficiently to view the details.

For better visibility and quicker resolution, you can either:

Attach the image as a file so members can download and view it at full resolution, or
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This is a known Community limitation and is worth keeping in mind when sharing screenshots that contain detailed information.

View solution in original post

Dr Atul G- LNG · ‎11-21-2025

Hi @ashishgoyal

Name: incident.None; Operation: create; Role: itil

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************
Known Issue in the ServiceNow Community

Currently, there is a limitation when embedding screenshots directly into a Community post or question. Members may not be able to download the image or zoom in sufficiently to view the details.

For better visibility and quicker resolution, you can either:

Attach the image as a file so members can download and view it at full resolution, or
Embed the image using a larger image size. This needs to be done manually when creating the post.

This is a known Community limitation and is worth keeping in mind when sharing screenshots that contain detailed information.

View solution in original post

Mohammed8 · ‎11-21-2025

@ashishgoyal

Answer is A

Quick Tip, remember the field name in ACL table so you eliminate choices faster

Thanks and Regards,

Mohammed Zakir

View solution in original post

ashishgoyal · ‎11-21-2025

How do you define access control for a user with ITIL role to create incidents
A. Name - incident.none ; Operation - Create ; Role – ITIL
B. Name - incident.* ; Permission - Write ; Role – ITIL
C. Name – incident.all ; Operation – Write ; Permission - ITIL
D. Name – incident.a* ; Operation – Write ; Prmission – ITIL

Dr Atul G- LNG · ‎11-21-2025

Hi @ashishgoyal

Name: incident.None; Operation: create; Role: itil

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************
Known Issue in the ServiceNow Community

Currently, there is a limitation when embedding screenshots directly into a Community post or question. Members may not be able to download the image or zoom in sufficiently to view the details.

For better visibility and quicker resolution, you can either:

Attach the image as a file so members can download and view it at full resolution, or
Embed the image using a larger image size. This needs to be done manually when creating the post.

This is a known Community limitation and is worth keeping in mind when sharing screenshots that contain detailed information.

Mohammed8 · ‎11-21-2025

@ashishgoyal

Answer is A

Quick Tip, remember the field name in ACL table so you eliminate choices faster

Thanks and Regards,

Mohammed Zakir

Dr Atul G- LNG · ‎11-21-2025

even C and B both are right answers

OOTB :

Audio
		True/False
		Calendar Date/Time
		Choice
		Color
		Conditions
		Condition String
		Currency
		FX Currency
		Data Structure
		Decimal
		Document ID
		Domain ID
		Due Date
		Dynamic Attribute Store
		Field Name
		File Attachment
		Floating Point Number
		Geo Point
		Date
		Date/Time
		Duration
		List
		Time
		UTC Time
		HTML
		Icon
		Insert Timestamp
		Integer
		IP Address (Validated IPV4, IPV6)
		Journal
		Journal Input
		Journal List
		Language
		Long
		NDS Icon
		Password (1 Way Encrypted)
		Password (2 Way Encrypted)
		Percent Complete
		Phone Number (E164)
		Price
		Radio Button Choice
		Reference
		Script
		Script (Plain)
		Name-Value Pairs
		String
		String (Full UTF-8)
		Table Name
		Translated HTML
		Translated Text
		URL
		Image
		Video
		Wiki
		Workflow

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************
Known Issue in the ServiceNow Community

Currently, there is a limitation when embedding screenshots directly into a Community post or question. Members may not be able to download the image or zoom in sufficiently to view the details.

For better visibility and quicker resolution, you can either:

Attach the image as a file so members can download and view it at full resolution, or
Embed the image using a larger image size. This needs to be done manually when creating the post.

This is a known Community limitation and is worth keeping in mind when sharing screenshots that contain detailed information.

Dr Atul G- LNG · ‎11-21-2025

See these OOTB types:

As per ServiceNow, it is “Long”, not “Long String.”
C is definitely not a valid type.
I will go with C, assuming that “Long” means Long String.

@ashishgoyal

****************************************************************************************

Regards

Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer

LinkedIn: https://www.linkedin.com/in/dratulgrover

YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************
Known Issue in the ServiceNow Community

Currently, there is a limitation when embedding screenshots directly into a Community post or question. Members may not be able to download the image or zoom in sufficiently to view the details.

For better visibility and quicker resolution, you can either:

Attach the image as a file so members can download and view it at full resolution, or
Embed the image using a larger image size. This needs to be done manually when creating the post.

This is a known Community limitation and is worth keeping in mind when sharing screenshots that contain detailed information.