how to add related records to export of problem record in SOW(Service operations Operations Workspac
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07-20-2025 11:16 PM - edited 07-20-2025 11:17 PM
When exporting PDF through SOW workspace. It does not have data from related list.
While in native when I export I can see related records information as well.
But same is not for SOW workspace.
I have problem task like this in SOW
Please help me with this.
Update- only problem task record is not coming in PDF. Thanks.
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07-20-2025 11:22 PM
Hi @Gaurav99
I tried it in my PDI and it’s working fine. Please repair or update the SOW plugin once and test again.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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07-20-2025 11:33 PM
No I am talking about problem task which is not part of related record. Does it work for that as well?
Please let me know the answer
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07-20-2025 11:35 PM
Hi @Gaurav99
Ptask also exported:
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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07-20-2025 11:59 PM
thank you very much. So I need to repair plugin right. Also what is the root cause for this if you might know?
